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Community guidelines

Simple rules for travelling well together.

They keep UsGo! useful, respectful and safe for everyone.

Do

Be a great companion

Be real

Use your own photos and details. One person, one account.

Be respectful

Treat everyone with courtesy. Respect boundaries, and respect "no".

Be clear

Agree on plans, costs and responsibilities in writing before travelling.

Be reliable

Reply to requests, show up on time, and cancel early and kindly if plans change.

Don't

Things that aren't allowed

Harass or threaten

No abuse, stalking, hate speech or unwanted repeated contact.

Scam

No fake listings, bait pricing, deposit fraud or impersonation. Never send money to someone you haven't met.

Break others' rules

No unauthorised vehicle sharing, subletting, or anything a provider or property forbids.

Share private details

Don't post anyone's phone number, address, documents or location without permission.

What happens if rules are broken

In the app, reports will be reviewed and outcomes can include warnings, limits or removal, with a way to appeal through Contact. On this website, reports from signed-in members go to the UsGo! safety team, who can warn, suspend or ban accounts.

See something wrong?

Report it, block the person, and if you're in danger, call 112.