How can we help?

The UsGo! app is preparing to launch in India first. The Android app is in beta testing. For launch news, email enquiry@48labs.in.

On the login page, choose Continue with Email or Sign in. With email, you confirm your address through a link we send you. Forgotten your password? Choose Forgot Password. You can browse trips, travellers and stays without signing in.

To keep the community safer, joining or hosting trips, contacting travellers, connections, booking enquiries, shared stays and rentals, your dashboard and your profile all require a verified profile. Browsing trips and reading about UsGo! don't.

Sign in, open Verify My Profile, enter your details as they appear on your ID, and upload a photo of your ID and a selfie holding your reference code. They’re stored encrypted and reviewed by the UsGo! team, usually within 48 hours. You’ll see the result on the Verify page and in your notifications, and both photos are deleted as soon as a decision is made.

The Verify page shows the reason. Fix it (for example, a clearer ID photo or a selfie showing the new reference code) and send a new request.

Your Google sign-in is verified on UsGo!'s server and you stay signed in with a secure, HttpOnly cookie. Your account and verification status come from the server, so they can't be changed in the browser. Trips, requests and other activity you create are still stored only in your browser for now.

Make sure you're on www.usgo.in, allow pop-ups for the site, and turn off extensions that block Google scripts. If it still fails, the message on the login page explains why. Contact us if you need help.

Core discovery and basic trip coordination are planned to be free. Any paid options will be shown clearly before you commit.

Open a trip and choose Request to Join, adding an optional introduction. It goes to the host with your first name and photo, and you can message each other. You'll see the answer in Pending Requests and in your notifications. You can withdraw at any time.

No. Duplicate requests are blocked while one is pending or accepted. After withdrawing, you can request again.

Host a Trip and publish it. Only approved travellers can publish. It's then visible to everyone and shown in My Hosted Trips, where you can edit, cancel or delete it. Join requests appear there: accept or decline them, or message the traveller first. Seats update automatically and can't be overbooked. Accepting a request reduces available seats, which can never go below zero.

No. UsGo! helps you find travel partners and agree on plans. It isn't a taxi, rental or booking service.

No. On this website it's an enquiry saved in your browser. Nothing is sent to the property and nothing is reserved. Real bookings need a booking-provider integration.

Never automatically. Shared Stays only shows people with similar plans. Any arrangement must be mutually agreed and allowed by the property.

Only people allowed by the provider, usually named, licensed drivers. Sharing the cost doesn't mean everyone may drive or ride.

No. Costs are agreed between travellers and paid directly to providers.

Not on this website. Verification is planned for the app where supported. See the Trust Centre.

No. Profiles show your city only and never display phone numbers or email addresses.

Use Report or Block on a traveller's profile or trip page, or the form on the Safety page. These are saved in your browser.

Go to Account Settings or your Profile and choose Reset data on this device. Clearing your browser's site data also removes it.

Yes. In Chrome or Edge choose Install app, and on iPhone Safari choose Share → Add to Home Screen. Pages you've visited stay available offline.

No. In an emergency, call 112 in India or your local emergency number.